Two-way texting

Text with patients like you would a friend

operaitor.app/inbox

Messages

4 unread

Maria Rodriguez

New

Hi! I need to reschedule my appointment next week...

2m

James Chen

Perfect, thank you! See you then.

1h

Sarah Williams

2

Do you have anything available this week?

3h

David Park

Thanks! I received the insurance info.

5h

Emily Taylor

1

What's the best number to reach the office?

1d
MR

Maria Rodriguez

Patient ID: 10234

Today, 10:42 AM

Hi! I need to reschedule my appointment next week. Something came up at work.
Hi Maria! No problem at all. Let me check our availability for you.
I have openings on Thursday 12/14 at 2pm or Friday 12/15 at 10am. Which works better?
Friday at 10am would be perfect!

AI Suggestion

Book appointment for 12/15 at 10am and send confirmation?

Patient Preference

80% of patients prefer texting

Studies show that 80% of patients prefer texting over phone calls for appointment scheduling, questions, and updates. Meet them where they are.

Patients respond faster, engage more, and appreciate the convenience.

What you can do with two-way texting

More than just messaging—it's your practice's communication hub

📅

Appointment scheduling

Book, reschedule, or cancel appointments via text—no phone tag required.

💬

Answer questions

Handle office hours, insurance, and billing inquiries instantly.

🔔

Send reminders

Automated appointment and recall reminders to reduce no-shows.

📋

Share forms

Securely send intake forms and consent documents before the visit.

🎂

Birthday messages

Delight patients with automated birthday wishes and specials.

Review requests

Automatically ask for feedback and reviews after appointments.

🩺

Post-op check-ins

Follow up after procedures automatically to ensure patient recovery and satisfaction.

📢

Practice updates

Announce new services, holiday hours, or office changes to your entire patient base.

FAQ

Frequently Asked Questions