Question 1

How do automated dental appointment reminders work?

Accepted Answer

Operaitor automatically sends text and email reminders to patients before their dental appointments—typically 7 days, 2 days, and morning-of. Patients can confirm or request to reschedule directly from the reminder, and your schedule updates automatically.

Question 2

Do dental appointment reminders reduce no-shows?

Accepted Answer

Yes. Studies show automated reminder campaigns reduce dental no-shows by 25-40%. Multi-touch reminders (text + email at multiple intervals) are most effective. Most practices see no-show rates drop from 15-20% to under 10% within the first month.

Question 3

Can patients confirm dental appointments via text message?

Accepted Answer

Absolutely. Patients can confirm with a simple text reply like 'Yes' or 'C'. They can also request to reschedule, and Operaitor handles the conversation—offering available times and updating your PMS automatically without staff involvement.

Question 4

How much do automated dental reminders cost?

Accepted Answer

Appointment reminders are included in Operaitor's platform subscription—no per-message fees. Compared to the cost of no-shows (averaging $150-300 per missed appointment), automated reminders typically pay for themselves by preventing just 2-3 no-shows per month.

Question 5

Do appointment reminders integrate with Dentrix, Eaglesoft, and OpenDental?

Accepted Answer

Yes. Operaitor integrates with all major dental practice management systems including Dentrix, Eaglesoft, OpenDental, Curve Dental, and others. Reminders are triggered automatically from your schedule, and confirmations sync back to your PMS.

Question 6

Can I customize dental reminder messages for my practice?

Accepted Answer

Yes. Personalize every reminder with your practice name, provider names, specific instructions (like pre-op requirements), and your preferred tone. Create different reminder templates for hygiene visits, new patients, procedures, and more.

Reduce no-shows with smart reminders

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