D9995

Teledentistry Synchronous - CDT Code Guide

Adjunctive General Services/Non-clinical procedures

Overview

CDT Code D9995 is used to document synchronous teledentistry services, which involve real-time, interactive communication between the patient and dental professional. This code is reported in addition to other procedures performed on the same date, such as diagnostic evaluations. Synchronous teledentistry is particularly beneficial in situations where patients require immediate consultation but cannot visit the dental office due to distance, mobility issues, or other constraints. This approach leverages technology to enhance access to dental care, allowing for timely diagnosis and treatment planning.

When to Use This Code

  • When a patient requires immediate consultation but cannot physically visit the dental office.
  • For follow-up consultations where in-person visits are not necessary.
  • In rural or underserved areas where access to dental care is limited.
  • During public health emergencies when in-person visits are restricted.
  • For initial assessments that can be effectively conducted via video call.

Documentation Requirements

  • Document the date and time of the teledentistry encounter.
  • Include a detailed description of the interaction and services provided.
  • Ensure patient consent for teledentistry is obtained and recorded.
  • Record the technology platform used for the encounter.
  • Maintain a comprehensive record of any diagnostic or treatment recommendations made.

Billing Considerations

When billing for D9995, it is important to note that this code is used in conjunction with other procedure codes performed on the same date. There may be limitations on the frequency of billing for teledentistry services, and it is essential to verify with individual insurance carriers regarding coverage policies. Common modifiers such as GT (via interactive audio and video telecommunication systems) may be applicable.

Related CDT Codes

Frequently Asked Questions

No, D9995 is specifically for real-time video consultations, not audio-only phone calls.

Source: CDT 2023 © American Dental Association

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